service&support
customer service system
CUSTOMER SERVICE SYSTEM
Holy shield has passed ISO9001 certification and has established a complete cascade maintenance service system, namely product development → product implementation → product technical support three-level service system, to provide users with accurate, timely, convenient and fast all-round support and services to ensure user business security. , stable and efficient operation.
company profile
Pre-Sale
  • 01

    Pre-sale

    We jointly established a teaching practice base with Qingdao University of Science and Technology, and established a scientific research transformation base with Shanghai University of Science and Technology and Yunnan University to provide non-standard design, manufacturing and technical service support. The technically reliable and knowledgeable R&D and production team continuously researches and solves the problem of harmless incineration of waste, and provides customers with effective solutions. Our project management capabilities are able to manage the implementation of the program throughout the process.
  • Pre-Sale
  • 02

    After sales

    The company has more than 40 software technical support engineers. The products provide lifelong service, remote maintenance, telephone and fax consulting services, e-mail services, Internet technical remote support, provide civil engineering planning drawings and design, and provide construction technical guidance. The company's customer service center can respond quickly to customer requirements at any time. Answer users' technical problems and guide users to solve general faults through telephone and network 7*24 hours a day.